TERMS & CONDITIONS

In compliance wit Law 34/2004. of July, Services Information Society and Electronic Commerce, we inform you that the holder www.loxid.com:
Name: Laura Gómez Garrido
NIF: 71263218H
Dirección Barrio Gimeno 23
Email: info@loxid.com

PRIVACY POLICY
LOXID is committed to protect your privacy. LOXID e-shop will not disclose your contact details to any third parties. Please read our Privacy Policy carefully. This Privacy Policy applies when you visit or surf our web site without purchasing any product and when you use our services for purchasing products.
When you use the bank transfer we need to know your name, postal address and email address. To process a bank transfer order we also need the bank comprobation. No personal information regarding your account is passed to any third parties.
You warrant that the personal information which you are required to provide when you buy with us is true, accurate, current and complete in all respects. By submitting your information you can censor de use of that information as set out in this policy.
By visiting LOXID.COM you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions. If you wish to receive further information on how LOXID processes your personal data, please send an e-mail to info@loxid.com or call us on +34 688 864 863.

OWNERSHIP OF COPYRIGHTS
The contents of this site remail property of LOXID. You may not reproduce, publish distribute, display or exploit in any way.

ITEM AVAILABITIY
All the items in LOXID e-shop are in stock unless they are noted SOLD.
If you want to know the availability of one item, please put in contact with us at sales@loxid.com with the reference product number. You will recibe a notification when the item is available again.

PAYMENT
LOXID e-shop accepts Visa and MasterCard all through PayPal. You are no required to have a PayPal account to purchase on LOXID e-shop. To make a payment by bank transfer, please email sales@loxid.com with the item you would like to purchase and we will send information and instructions for bank transfers.
We do not accept cash or checks. All the prices are inclusive of Spanish VAT. The total cost of the order will be the product price plus shipping cost. If in doubt, please check before placing your order.

YOUR ORDER
We will sent you by e-mail an order confirmation, as soon as your order is received.
You will recibe the tracking number and shipment confirmation once your order has been shipped.

RETURN & EXCHANGES
LOXID e-shop wants to ensure your complete satisfaction.
If you wish to exchange or return an unworm item, simply return it to us within 7 days of receipt.
To obtain a return authorization, please e-mail us at sales@loxid.com with a brief explanation of your return or exchange, as well as the reference number.
Please write LD-Ret (return autorization) on the invoice and on the return box.
Ship the package to the address below. LOXID e-shop is not responsible for items damaged or lost in transit.
Upon receipt of the item, we will credit back within 5-7 business days. Shipping cost will only be refunded when the return is a result of our error or damaged item. Exchanges will be subject to shipping charges. Items received as gifts may be exchanged for another item of equal or great value. All sale items are Final and all sales are Final after 30 days.

REPAIRS
LOXID e-shop will repair any damaged items.
To obtain a return work order, please e-mail us at sales@loxid.com with a bried explanation of your repair request.
Please write the LD-Rep on the invoice and on the return box. Ship the package to the address below.
LOXID e-shop is not responsible for items damaged or lost in transit. Upon receipt of your package, we will e-mail you with approximate repair time and repair cost if any applies.

LOXID
Barrio Gimeno 23
09001 Burgos · SPAIN

SHIPPING
LOXID e-shop offer shipping services via UPS.

ORDER PROCESSING
All the orders must be processed from Moday – Friday (working days)
Orders placed before 12:30 PM (Spain) will be processed and shipped within 24 hours.
Orders placed after 12:30 PM (Spain) will be processed the next business day.
Delivery schedules are subject to working days.